Shipping policy
Shipping Policy
Last updated: November 20, 2025
Thank you for shopping with SatisfyKit. This Shipping Policy explains how we process and deliver orders.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons or promotional events, processing may take longer.
2. Shipping Time
Estimated delivery times vary depending on destination:
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United States: 5–12 business days
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International: 7–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.
3. Shipping Costs
Shipping costs are displayed at checkout and may vary based on:
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Shipping destination
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Package weight
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Shipping method selected
4. Tracking Information
Once your order ships, you will receive a tracking number via email (if available). Tracking updates may take 24–72 hours to appear.
5. Incorrect Address / Failed Delivery
Customers are responsible for ensuring the shipping address is correct.
If an order is returned due to an incorrect or incomplete address:
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Reshipping fees may apply
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Refunds may be subject to shipping deductions
6. Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, duties, or import taxes determined by the destination country.
These charges are the customer’s responsibility and are not included in product prices or shipping fees.
7. Lost Packages / Delivery Issues
If your package is marked “delivered” but you cannot locate it:
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Please check with household members/neighbors
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Contact the carrier with your tracking information
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Email us at support@satisfykit.com and we will assist
8. Contact Information
For shipping inquiries, contact: